Mavisz is committed to customer satisfaction. This Refund Policy outlines when and how refunds are issued for subscriptions purchased through our website.
If you are not satisfied with your purchase, you may request a full refund within 30 days of your initial payment. This applies to first-time purchases only and excludes renewal charges.
To request a refund, contact us at hello@maviszapp.site with your order details. Refunds are processed by Paddle, our payment provider, and typically appear within 5–10 business days depending on your bank.
You may cancel your subscription at any time. Cancellation stops future charges but does not automatically trigger a refund for the current billing period unless you are within the 30-day window above.
If you experience a technical issue that prevents you from using the software, please contact us first at hello@maviszapp.site. We will make every effort to resolve the issue before processing a refund.
For refund requests or questions, reach us at hello@maviszapp.site.